This Privacy Policy describes how information is collected, used, stored, and protected when you use the mobile application "Real Love Game — Your Stories" (the "Application").

The data controller is Individual Entrepreneur Daniels Sierra M. (the "Operator", "we", "us", or "our").

By using the Application, you agree to the terms of this Privacy Policy.

1. Information We Collect

Depending on how you use the Application, we may collect and process the following information:

• email address;
• unique user identifier (UID);
• information received through Google or Apple authentication services;
• account status information;
• game progress and in-game achievement data;
• customer support communications;
• technical information about your device and application;
• application error and crash reports;
• anonymized information regarding the use of Application features.

2. Purposes of Data Processing

We use collected information for the following purposes:

• creating and maintaining user accounts;
• providing access to Application features;
• saving game progress;
• synchronizing data across devices;
• ensuring account security;
• responding to user requests and support inquiries;
• troubleshooting technical issues;
• improving Application performance and quality;
• analyzing the use of Application features;
• informing users about updates, new features, and important notices.

3. Third-Party Services

To provide and improve the Application, we may use third-party services, including:

• Firebase Authentication;
• Firebase Analytics;
• Firebase Crashlytics;
• Firebase Cloud Messaging;
• Google Play Services;
• Sign in with Apple;
• Apple Game Center;
• VK Cloud;
• CloudPayments.

These services may process user information in accordance with their own privacy policies and terms of service.

4. Payments

We do not collect or store users' bank card information.

Payments for products or services are processed by third-party payment providers. Payment information is handled directly by the respective payment operators in accordance with their own privacy policies and security standards.

5. Data Storage and Security

We implement reasonable organizational and technical measures to protect user information from unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of electronic transmission or storage can guarantee absolute security, and we cannot ensure complete protection of information transmitted through the Internet.

6. Disclosure of Information

We do not sell users' personal information.

Information may be disclosed only:

• to provide and maintain the Application and related services;
• when required by applicable law;
• to protect our legal rights and legitimate interests;
• when necessary to provide technical support and service functionality.

7. Children's Privacy

The Application is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children under 16 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

8. User Rights

Users may have the right to:

• request information about the processing of their personal data;
• request correction of inaccurate information;
• request deletion of personal data where permitted by applicable law;
• withdraw consent to data processing;
• contact us regarding privacy-related concerns.

9. Account Deletion

Users may request deletion of their account and associated data by contacting us using the email address provided in the Contact Information section below.

Following verification and processing of the request, personal data will be deleted or anonymized in accordance with applicable legal requirements and technical limitations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on the official Application page.

Continued use of the Application after changes have been published constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us:

Email: reallove@my.com

Application: Real Love Game — Your Stories

Effective Date: May 1, 2026